
HP
HP JD663B Enterprise A-MSR20-21 Multi-Service Router
The HP MSR20-21 consolidates routing, VPN, and multi-service WAN functions into a single branch-office appliance built for enterprise-grade reliability without enterprise-scale complexity.
$217.00*$2,175.00Save 90%
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Overview
Specifications
Model
MSR20-21
Part Number
JD663B
Brand
HP (Hewlett Packard Enterprise)
Device Type
Multi-Service Router
Series
HP A-MSR20
Software Platform
HP Comware OS
Form Factor
Branch office appliance
Frequently Asked Questions
What does "multi-service router" mean in terms of what this device actually handles?
The MSR20-21 is designed to run multiple network functions simultaneously on a single platform — routing, WPN/VPN termination, firewall policies, QoS, and WAN optimization can all run concurrently rather than requiring separate appliances. This is the core value of the MSR architecture: consolidating branch-office network functions into one managed device.
What is the target deployment size for the MSR20-21?
The MSR20-21 is positioned for small-to-medium branch office deployments — typically supporting tens to low hundreds of concurrent users. It is not designed for high-density data center core routing or large enterprise aggregation layers; those use cases require higher-throughput platforms in the MSR30/50 series or above.
Does this router run HP Comware OS, and is it compatible with HP IMC network management?
The MSR20 series runs HP's Comware software platform, which is the same OS family used across HP's enterprise switching and routing portfolio. This means it integrates with HP IMC (Intelligent Management Center) for centralized configuration, monitoring, and policy deployment — relevant for organizations already running HP networking infrastructure.
What WAN interface options does the MSR20-21 support?
The MSR20-21 platform supports modular WAN interface cards, allowing configuration for various connectivity types. Specific interface availability depends on the module configuration of the unit — verify the included modules against your WAN requirements (T1/E1, broadband, serial, etc.) before deployment.
Is this device still receiving firmware and security updates from HP/HPE?
The MSR20 series is an older platform. Verify current support status with HPE before deployment in a security-sensitive environment, as end-of-support timelines affect firmware patch availability. For new deployments with long-term support requirements, evaluate current-generation HPE FlexNetwork MSR alternatives.